Pop-up blockers can prevent Stripe from opening.

If, after you select your country and click to continue, the next Stripe steps aren't popping up, it's very likely that your browser is blocking pop-ups.

On most browsers you'll see something like a small banner or icon that says "Pop-ups blocked" near the top of the window. It looks similar to this (but may differ slightly by browser and computer):

Browser showing pop-ups blocked message

To fix this:

  1. Click on the "Pop-up blocked" message or icon in your browser bar.
  2. Select "Allow for this site" (or similar wording, depending on your browser).
  3. Try connecting Stripe again from your Julip dashboard.

If you still have trouble connecting Stripe or see a different error, feel free to email us at hello@myjulip.com with a screenshot and we'll help you out.

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